Technical Support

If you can't find an answer to your question here, you can contact our tech support department by sending email to support@glyphandcog.com

Tech support database index:

• Why is some or all text missing when I open a PDF file in XpdfViewer or print a PDF file with XpdfPrint?
  Applies to: XpdfViewer, XpdfPrint, XpdfRasterizer
• Do the Glyph & Cog products require Adobe Acrobat?
  Applies to: XpdfInfo, XpdfText, XpdfViewer, XpdfPrint, XpdfRasterizer, XpdfAnalyze, XpdfPS, XpdfImageExtract
• How do I use the xpdfrc configuration file with XpdfViewer and the other DLLs and COM components?
  Applies to: XpdfInfo, XpdfText, XpdfViewer, XpdfPrint, XpdfRasterizer, XpdfAnalyze, XpdfPS, XpdfImageExtract
• How do I configure XpdfViewer and XpdfPrint to use external TrueType fonts?
  Applies to: XpdfViewer, XpdfPrint
• How do I use the Xpdf language support packages with XpdfViewer, XpdfPrint, XpdfText, etc.?
  Applies to: XpdfInfo, XpdfText, XpdfViewer, XpdfPrint, XpdfRasterizer, XpdfAnalyze, XpdfPS, XpdfImageExtract
• Does XpdfViewer support PDF interactive forms?
  Applies to: XpdfViewer
• Does Glyph & Cog have any tools for creating / generating / modifying PDF files?
  Applies to: n/a
• How do I use the loadStream function?
  Applies to: XpdfInfo, XpdfText, XpdfViewer, XpdfPrint, XpdfRasterizer, XpdfAnalyze, XpdfPS, XpdfImageExtract
• How do I use the loadStream function with .NET?
  Applies to: XpdfInfo, XpdfText, XpdfViewer, XpdfPrint, XpdfRasterizer, XpdfAnalyze, XpdfPS, XpdfImageExtract
• Why does the copySelection function in XpdfViewer drop non-Latin characters?
  Applies to: XpdfViewer
• How do I use OLE Picture objects with .NET?
  Applies to: XpdfViewer, XpdfRasterizer, XpdfImageExtract
• Why does XpdfPrint fail when used on a server?
  Applies to: XpdfPrint
• How do I use the COM components (XpdfPrint, XpdfRasterizer, XpdfText, etc.) in Visual C++?
  Applies to: XpdfPrint, XpdfRasterizer, XpdfText, XpdfAnalyze, XpdfImageExtract, XpdfInfo, XpdfPS
• How do I catch errors/exceptions from the OCX/COM components (XpdfViewer, XpdfPrint, etc.)?
  Applies to: XpdfViewer, XpdfPrint, XpdfRasterizer, XpdfText, XpdfAnalyze, XpdfImageExtract, XpdfInfo, XpdfPS
• Why does XpdfPrint fail to print documents when running under Citrix?
  Applies to: XpdfPrint